Yahoo! Answers

***UPDATE:  All maintenance has now been completed and the site is available again.  Thanks for your patience! ***

Yahoo! Answers is undergoing some essential planned maintenance on Wednesday November 3 at 1am-5am PST. Answers will be unavailable during that time. The Suggestion Board will be unaffected by this.

If there is any change to the schedule, we will inform you here with updates. We’re sorry for the inconvenience caused – we assure you this work is essential.

If you’re looking for something to do during the downtime, why not…

• Bask in the glory of the parrot on Flickr
• Read the 10 Best Places for Pasta in the US
• See who’s #1 in the BCS rankings
• Check out this week’s hottest new tunes at Yahoo! Music

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Changes to how we display edited answers

**UPDATE: Thanks for all of your feedback on edited answers. We acknowledge you prefer keeping the ordering and we will make some changes soon to reflect your concerns.

When you are in a supermarket you’d be frustrated if someone put a `place-holder` down at the till and then went to do their shopping before `jumping the queue` as they had a placeholder.

Well, in a similar way we hear one of your frustrations on providing answers to the site is when people `place-hold` a position and use edit to provide a later answer, or to copy an answer from someone else. We feel this is unfair to misuse Answers like this and have now added a timestamp to show that someone has edited their answer. To make it fairer to others who spend time writing their answer in full before posting we will now re-order all edited answers to what is the latest position at time of editing.

Why can’t we just show the edits? We don’t have a logical place where we can show how an answer has changed over time and things like highlighting changes with a different color are quite difficult to show in a way that someone new to answers will understand. We also don’t want to prevent editing like we do currently on the question details as that will prevent you from fixing things like spelling mistakes.

Now we know it can be frustrating if you just want to make one small spelling correction but this is why you are given the opportunity to preview your answer, as per when you ask a question. If you find you are often editing after you answer, it may be worth using the preview just to have one last check before you submit.

Finally, we are going to monitor this change. If we find it does have a detrimental effect, then we may consider making further changes in the future.

Changes to the default images on Yahoo!

You may have noticed we have added a little bit of color to the grey face icons which show when no avatar or image is selected.

Yahoo! is in the process of updating these default images across the network. If you haven’t chosen an image or if your Pulse profile is set to `hidden`, you’ll see one of the five variations of this new image to represent you. The colors are teal, blue, green, orange and purple. It’s totally random which one you get and is nothing to do with your gender or activity.

Please leave us your comments on this small change.

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Have you ever wondered, “If only I had an easier way to find answers for my questions when I’m out and about.” Now, the wait is officially over!

We’re thrilled to announce that we’ve created a brand new mobile site and it’s ready for you to use. Everything you love about Yahoo! Answers is now available on-the-go.

Will it work on my phone?

The new mobile-optimized version of Yahoo! Answers makes it easy for you to keep track of points, open questions, and stay on top of what people are asking wherever and whenever the mood grabs you. Our new mobile site will work with most phones but you’ll see it at its very best on the newest phones, such as iPhone, Android and the latest Blackberrys.

See it in action

We’ve put together this short video, to show you why we’re so excited…

With Yahoo! Answers optimized for mobile, you can:

• Ask, Answer, and Discover questions as you would on the computer
• Vote and select a best answer
• Easily access your profile, points, and open questions to check on your activity
• Check out new open questions being asked every second
• Rack up more points when you’re out and about

We hope you’re as excited about the mobile version of Yahoo! Answers as we are. Give it a try today!  To check it out, visit www.answers.yahoo.com on your phone.

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Many of you have topics close to your heart that you like to answer questions for on a regular basis.

My Saved Search is a great solution that helps you quickly find new questions on these specific subjects.

To assist you in finding these questions we’ve now launched a new email notification to alert you when new questions arise from your saved searches…

The Saved Search email

We’d like to introduce the new Saved Search email.

By opting in to receive the Saved Search email we will send a daily update whenever new questions meet your search criteria.  You can opt-in to the receive the email from the Preferences – Privacy and Communications page.

Where there are questions available we’ll send through up to three questions for each search you’ve saved.  By clicking through to your Saved Search on that subject you will continue to see the complete list of questions which is updated in real time.

My Saved Search

If you weren’t previously aware of My Saved Search, you may not be aware that you can easily earn 20 points by saving just three searches. Here is an overview of how the process works.

How to save your search

You can save your search from the following areas:

• The Search homepage
• Advanced Search page
• My Saved Search page

What can you do with My Saved Search?

From the My Saved Search page, you can now:

• Save up to 10 searches.  The main pane displays the selected search in real time.  The last sorting option you use is saved the next time you log in.

• Edit your searches to keep them up-to-date

• Delete your searches when you no longer need them

• Drag and drop to arrange your Saved Searches to get the most used ones at the top of the list.

• Manage these searches from the new Saved Search page by editing or deleting

• Get your Saved Searches delivered as a daily digest email

• Have the Yahoo! Trending Topic of the day included in your search results.  You’ll notice one search already there which you didn’t search for.  We’ve given you a `trending search` to start.  This is a keyword based on what is trending from Yahoo! Search.  It changes on a daily basis depending on what people are talking about on the web.  The trending search can be deleted to give you full control of the 10 searches you save.  However, beware that once you delete the trending search it will be removed forever.

As soon as you have 3 Saved Searches on your Saved Search page we will give you 20 points!  However, this will only be awarded once.

So go ahead – let us do the legwork in finding questions to answer!

Have more questions?  Let us know.

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Since we first made changes to the Search experience on Answers in March we have received extensive feedback from the Answers community.  We’re pleased to say we’ve been incorporating this feedback in developing some exciting new changes to how Search works – with some cool new functions to help you get the best out of this feature which we will be unveiling later this week.

However, before you can see the future of Search on Answers, we need to take you back to the past… just for a few days!  For Technical reasons we have to rollback to an older version of the Search page before we can add code to introduce new features – it’s a bit like when the Yamster’s wheel gets stuck.  We have to roll it back a little before it can go forward again!

As from Monday we’ll be using the old URL structure on Search pages.

Here are the impacts and how you can work around this until we get the new page live:

1) If you’ve bookmarked your Searches you will get the error page as the URL will no longer be valid. In the interim you will need to go to the Search page and enter your search again.  This will return you the full set of results.

2) If you currently edit the Search URL to use &orderby=+date (to sort by most recent) and &orderby=-date (to sort by oldest) you will need to use the previous parameters.  These are:

• Instead of &orderby=+date use &s=+date
• Instead of &orderby=-date use &s=-date

We are sorry for the inconvenience this may cause, but we can assure you it will be very temporary and that you will really value the new Search functions we’re launching in a few days!

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