Displaying posts tagged with: Product Updates

Discover What’s Trending on Answers

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The Yahoo! Answers team is happy to roll out a new feature called ‘Trending Questions’- A set of five questions which will cover most popular events and top stories in your region. Trending Questions will be shown in a carousel above the main question on every question page.

As the feature is being introduced in a trial version not all of you will see the trending questions immediately.

Questions asked by the community, that match topics or events that are most asked or viewed will be eligible for the Trending Questions carousel. The Answers team will consider the following while selecting among eligible questions – the quality of questions and answers, time relevancy, questions gaining popularity on Answers, social networks and search engines. As new stories unfold, new sets of questions will show up in the carousel

So start discovering what your fellow community members have to say about the recent happenings and join the conversation. We hope you will enjoy this feature.

Thanks for reading,

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Change for some Yahoo! products

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Today, we announced that we are sunsetting a few products. For the full list, please click here. Since some of you use Yahoo! Avatars, we wanted to let you know that it will be going away. However, you can easily save your avatar if you’d like to use it in the future:

Yahoo! Avatars

Effective April 1, 2013 we will no longer support Yahoo! Avatars. If you like your existing avatar and want to keep it, please go to the Avatars download page, pick a picture size and format, and click the appropriate download button. Similarly, if you want to edit your avatar, download the image and then use a photo editing service of your preference.  If you want to continue using your avatar on our products, go to profile.yahoo.com and upload the avatar you downloaded.  For more details, please click here. Additionally effective April 1, we will no longer support the Avatars YQL table.

Thanks for using Yahoo! Answers.

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Yahoo! Answers Ranked 5th Largest Social Media Network

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With 54 million unique users in the U.S. and 250 million worldwide, Yahoo! Answers is among the largest knowledge-sharing communities on the Web. And according to the Business Journals network, it’s also the 5th largest social media network on the web. Since launching in 2005, Yahoo! Answers has been a place where people can ask and answer questions on any topic. Clearly, people continue to share their experience and insight in droves.

Thanks to all of our wonderful community! It’s you that keeps this thriving social media network going!

Read the rest of the Business Journal Article here.

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New Feature: The Question Recommender

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**Update: Question Recommender has been enhanced to allow you to reject questions that you don’t want to answer. You can do this by hovering over a question in the Recommended Tab and then clicking the “X” button. This will prevent that question from appearing again in your Recommended list.  We hope you like this improvement**

We know that as a member of the Answers community, one of the most rewarding and worthwhile experiences is to answer the questions from other members and share your knowledge.

We know you spend a lot of time looking for questions that pique your interest or that you can relate to so we want to help you find these questions quickly. Therefore, we hope you will enjoy our new feature – the Question Recommender – which will help you discover questions that suit your knowledge and interests based on your previous activities on Yahoo! Answers.

Soon, these recommendations will start to appear in a new module called “Recommended” which will appear on the home page and category pages. As we are first rolling out a trial version, not all of you will see this immediately. This is our way to test and check that everything is working well. We will eventually roll it out to all English language sites. In the future, we plan to extend this feature to other languages as well.

We hope you enjoy using ‘Recommended’ questions.  Please note that it’s in its early days and this is a self-improving feature.  The tool will evolve and recommendations will update based on questions you choose to answer, so that you will always have a fresh set of options to choose from.

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Update: Ratings

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**UPDATE: We’ve been listening and we’ve heard your suggestions and feedback. The ratings testing is taking a short break,  while we update the choices, to include negative ratings for you. These will be tested the same way, starting in a few weeks.  Then the final versions of both will be made permanent.**

To make sure Yahoo! Answers remains the destination of choice for everyone out there who wants to get the answer to their question or to help other people with their answers, it is important to make sure Answers is a place where high-quality answers are acknowledged.

For the next few weeks, different groups of users will be randomly given one of three different versions of the new ratings. Your usage of these will be tracked, to aid us in deciding which combination will be the permanent one.

While the testing is going on, the old thumbs up/thumbs down will still be around, for those not getting the new feature. They will still be running in the background for everyone, so you may be getting the new ratings but also notice some answers collapsed.

Our new ratings feature will allow you to indicate which answers you think are quality and why you think this is a worthy answer. Replacing thumbs up/thumbs down, you will now be able to choose one of our new ratings types to give to as many answers as you want on the question page.

The options you may see include:

  • Informative – Sometimes an answer gives you exactly the facts, the details, the history or science behind a question that was asked. In this case, an informative rating indicates that this answer contained the information required (and often may be an answer that gave excellent information that was above your expectations
  • Useful – Some questions ask more for advice than information. A question like “how should you explain a gap year on your CV” or “what should I tell my boyfriend” may not be a great answer because of the information involved, but because the answerer helped through sharing of personal experience or through advice on a given situation.
  • Helpful - a cross between Informative and Useful. It covers answers that try to help the asker, without being just advice, but maybe not giving as much detail as you’d like to see.
  • Amusing – Although Yahoo! Answers is a place for the sharing of knowledge and experiences, we know that some answers can be amusing in nature and this is fine as long as the answerer is trying to genuinely answer the question. In the case of some great content that also made you laugh, you can rate content as ‘Amusing’
  • Agree – Sometimes you want to agree with an answerer’s opinion because it is exactly what you were thinking! In this case, you may find an answer that does not contain a lot of information or advice but contains an opinion that you want to share your agreement with.

It is important to note that you can only give one rating to each answer. Although you may change your rating, note that if you do so that this will remove the old rating from the question when the new one is assigned.

Old Thumbs Up

For old questions that had thumbs up/thumbs down ratings, those ratings will now appear slightly differently. Because we don’t know which rating is a best match, we will now show an answer that had 10 thumbs up as having 10 Agree ratings. Up until now, users could only “agree that content was something they liked” and we don’t know if this was because it was informative, it was helpful or if it was just that they agreed with the opinion.

Therefore, promoting quality questions and answers is a really important. Please take the time to rate the answers that you want to rate so that other users can know which answers of theirs the community thought were fantastic. We will be using these ratings data to better promote the higher quality content in more prominent positions across the site.

The old way of minimizing content that had 5 more thumbs down than thumbs up is obviously now no longer going to happen. We realize this was a bugbear of many users. Although it did hide a lot of poor quality content, it often affected users who wrote opinion-based content that a lot of others disagreed with, rather than necessarily being bad quality in itself.

Points

You do not get any points for rating or for being rated. This is because we want the giving and receiving to be based on merit only. Our goal is to understand which content is the best and to be able to enhance Answers with better promotion of this high quality content over time.

Thanks for reading,